Delivery Information

Parentteacherstore.com offers you a wide range of products that also come with a special offer – free shipping of your order!

Before we can ship your order, however, Parentteacherstore.com has to prepare your products, do strict quality-control tests and package your items carefully. The time needed to prepare your items for shipping and the delivery time combined make the total time it takes to get your order delivered.

We'll ship out your order within 3 days after you place your order as that is the maximum time needed to confirm your payment. We use International Express Service for all deliveries. It takes from 7 to 15 business days to get your package delivered to your door.

Business days normally include days from Monday through Friday with the exception of national holidays. You will be able to see the actual estimated arrival date in your order confirmation email. In exceptional circumstances, the delivery may take up to 60 days. Usually, it happens due to complications at customs, but such delays occur very rarely.

Additional delays may occur beginning October through February due to the high demand and heavy load on postal services and customs.

If your order is not delivered to you for some reason, you may be eligible for a replacement product if you notify us no later than 60 days after your shipping confirmation e-mail.